Shipping policy

Shipping and delivery

Personalized products are made to order. Please allow 3–5 business days for production before dispatch. Production time is separate from delivery time.

Orders are fulfilled by our production partner in China. Delivery availability and transit time depend on the destination and shipping service. We do not promise delivery within 5–8 business days worldwide.

We will confirm destination-specific delivery estimates and any applicable import charges before accepting an order. Shipping estimates are not guaranteed arrival dates. If we cannot deliver to your address, we will contact you and refund any payment collected.

The delivery charge is shown at checkout. The current standard delivery charge is EUR 3.99, with free standard delivery for orders of EUR 50 or more, where the delivery service is available.

Tracking information will be provided after dispatch when available. If your parcel is delayed, damaged or missing, contact kudreviciusvv@gmail.com. We will investigate with the carrier and arrange the appropriate remedy.

Please check the delivery address and personalization details before ordering. Contact us promptly about corrections. Mandatory consumer rights remain unaffected.